Acceptable Use Policy

1. Purpose and Scope

This Acceptable Use Policy ("Policy") applies to the use of the Utasking platform, website, accounts, profiles, listings, service requests, messages, proposals, reviews, and other features provided by Utasking LLC ("Utasking," "we," "us," or "our").

This Policy should be read together with the Utasking Terms of Service and other applicable Utasking policies.

By using Utasking, you agree not to use the Platform for prohibited conduct, prohibited services, or unlawful activity described below.

2. Illegal Activity

You may not use Utasking to offer, request, promote, facilitate, arrange, or participate in:

• activity that violates applicable federal, state, or local law;
• fraud, theft, scams, deception, or financial crime;
• trafficking, exploitation, coercion, or abuse;
• sale or distribution of stolen property;
• falsification or misuse of government, financial, employment, educational, or other documents;
• money laundering or transactions designed to conceal unlawful activity;
• activity intended to help another person evade law enforcement or legal obligations.

3. Prohibited Medical and Health Services

Utasking may not be used to offer or request regulated medical or clinical services, including:

• medical diagnosis;
• treatment of diseases, injuries, or medical conditions;
• prescribing or administering prescription medication;
• injections or injectable treatments;
• clinical procedures;
• medical testing or treatment requiring regulated healthcare authorization;
• services that legally require a healthcare license where the required authorization is absent.

General beauty, wellness, fitness, and personal-care services may be permitted when lawful and when they do not cross into regulated medical practice.

4. Childcare and Services Involving Unsupervised Minors

Utasking does not permit users to offer or request:

• babysitting;
• nanny services;
• childcare;
• supervision or custody of minors;
• other services where a Professional would be entrusted with the unsupervised care of a child.

This restriction does not necessarily prohibit ordinary services performed in environments where a parent, guardian, or other responsible adult remains present.

5. Passenger Transportation

Utasking may not be used to arrange or provide:

• rideshare services;
• taxi services;
• chauffeur services;
• passenger transportation for compensation;
• vehicle-for-hire services.

Transportation that is merely incidental to another lawful service does not automatically become a permitted transportation service.

6. Sexual or Adult Services

You may not use Utasking to offer, request, advertise, facilitate, or arrange:

• prostitution or commercial sexual services;
• escort services involving sexual activity;
• pornography production involving unlawful conduct;
• sexual exploitation;
• sexually explicit services offered in exchange for compensation;
• services involving coercion, trafficking, or exploitation.

7. Drugs, Weapons, and Dangerous Items

Utasking may not be used in connection with:

• illegal drugs or controlled substances;
• unlawful drug distribution;
• illegal firearms or weapons;
• explosives;
• prohibited or unlawfully possessed weapons;
• dangerous materials offered or handled in violation of law.

Lawful ordinary household tools or equipment used as part of a permitted service are not prohibited merely because they could potentially cause injury.

8. Violence, Threats, and Harmful Conduct

Users may not:

• threaten, encourage, or promote violence;
• request services intended to injure, intimidate, stalk, or harass another person;
• arrange physical attacks or retaliation;
• facilitate domestic abuse or coercive control;
• promote self-harm or harm to others;
• use Utasking to locate or target someone for harmful purposes.

9. Harassment, Discrimination, and Abusive Conduct

Users may not engage in:

• harassment;
• bullying;
• threats;
• intimidation;
• hateful or degrading conduct;
• unlawful discrimination;
• sexual harassment;
• repeated unwanted contact;
• abusive or hostile communications.

Users must comply with applicable anti-discrimination laws when offering, requesting, or providing services.

10. Fraud, Scams, Impersonation, and Misrepresentation

You may not:

• impersonate another person or business;
• create accounts using false or misleading information;
• falsely claim credentials, licenses, experience, qualifications, or affiliations;
• misrepresent the services you offer;
• misrepresent pricing or material service terms;
• create fake reviews;
• manipulate ratings or marketplace activity;
• engage in phishing or payment scams;
• use stolen payment information;
• attempt to deceive another user for financial or personal gain.

Email or phone verification by Utasking does not authorize users to claim they have been identity-verified, background-checked, licensed, or endorsed by Utasking.

11. Unlicensed or Unauthorized Regulated Services

Users may not offer services that legally require a license, certification, registration, permit, or other authorization unless they have all authorization legally required to perform the service.

Professionals are responsible for determining and complying with licensing and regulatory requirements applicable to their services.

Utasking does not guarantee or independently verify that a Professional holds every license, permit, insurance policy, certification, or qualification required for a particular service unless Utasking expressly states otherwise.

12. Privacy, Surveillance, and Personal Information

Users may not:

• unlawfully collect, disclose, sell, or misuse another person's personal information;
• publish private information without authorization;
• engage in stalking or unlawful surveillance;
• secretly obtain access to private accounts or communications;
• request services designed to invade another person's privacy;
• use information obtained through Utasking for harassment, fraud, or identity theft.

13. Hacking and Cyber Abuse

Utasking may not be used to offer, request, facilitate, or promote:

• unauthorized access to accounts, devices, networks, or systems;
• hacking;
• malware distribution;
• credential theft;
• phishing;
• password cracking;
• denial-of-service attacks;
• unauthorized interception of communications;
• other unlawful cybersecurity activity.

Legitimate technology assistance or authorized security services are not prohibited merely because they involve technology systems, provided the activity is lawful and authorized.

14. Academic Cheating and Fraudulent Work

Users may not use Utasking to request or provide services intended to:

• complete exams or tests on behalf of another person;
• impersonate a student;
• submit academic work dishonestly;
• falsify educational records;
• otherwise facilitate academic fraud.

Legitimate tutoring, instruction, coaching, editing, and educational assistance may be permitted.

15. Misuse of Utasking Accounts and Platform Features

Users may not:

• create accounts to evade suspension, restriction, or termination;
• share accounts in a way that compromises security or misrepresents identity;
• use bots, scripts, scraping tools, or automated systems to abuse the Platform;
• interfere with Utasking's operation or security;
• attempt to bypass technical restrictions;
• introduce malware or harmful code;
• overload or disrupt Platform systems;
• probe or test Utasking systems without authorization;
• manipulate search, ratings, reviews, or marketplace visibility through deceptive methods.

16. Spam and Unauthorized Solicitation

Users may not use Utasking to:

• send spam;
• send repetitive unsolicited commercial messages;
• conduct phishing campaigns;
• distribute malicious links;
• aggressively solicit users for unrelated services;
• harvest contact information for unauthorized marketing;
• misuse messaging features for mass promotion.

Ordinary communication reasonably related to a service request, listing, proposal, or marketplace interaction is permitted.

17. User Content

Content submitted to Utasking must not:

• violate law;
• infringe intellectual property rights;
• contain fraudulent or materially misleading statements;
• contain unlawful threats or harassment;
• expose another person's private information unlawfully;
• promote prohibited services;
• contain malicious software or harmful links;
• falsely imply endorsement, verification, or approval by Utasking.

Certain content may be reviewed before or after publication.

Approval, publication, or continued availability of User Content does not mean Utasking has verified, endorsed, approved, guaranteed, or certified the user, service, content, legality, safety, qualifications, or underlying activity.

18. Intellectual Property

Users may not upload, publish, distribute, or use content that infringes another person's:

• copyrights;
• trademarks;
• trade secrets;
• publicity rights;
• privacy rights;
• other intellectual property or proprietary rights.

Users are responsible for having the rights necessary to use the photographs, videos, text, logos, portfolio materials, and other content they submit.

19. Reviews and Ratings

Where reviews or ratings are available, they must:

• reflect a genuine interaction or service experience;
• be truthful to the user's actual experience;
• not be purchased, fabricated, manipulated, or exchanged for misleading purposes;
• not be used to threaten, extort, retaliate against, or unlawfully harass another user.

Utasking may remove or restrict reviews that violate this Policy, the Terms of Service, or applicable law.

20. Service Safety

Users may not knowingly arrange or provide services in a manner that creates an unreasonable or unlawful risk to another person or property.

Clients and Professionals remain responsible for evaluating the circumstances of an in-person service, exercising reasonable judgment, and complying with applicable safety and legal requirements.

Utasking does not supervise how Professionals perform services and does not guarantee the safety or outcome of an interaction.

21. Reporting Violations

Users may report suspected violations of this Policy through Utasking's available reporting tools or by contacting support@utasking.com.

For emergencies or situations involving immediate danger, users should contact appropriate emergency services or law enforcement rather than relying on Utasking.

22. Enforcement

Utasking may review suspected violations of this Policy and take action where reasonably appropriate.

Depending on the circumstances, Utasking may:

• reject or remove content;
• require edits or additional information;
• restrict access to features;
• restrict marketplace visibility;
• place an account under review;
• suspend an account;
• terminate an account;
• preserve relevant information where appropriate;
• report suspected unlawful activity to authorities where legally required or reasonably appropriate.

Utasking may consider the seriousness of the conduct, prior violations, safety concerns, fraud risk, and other relevant circumstances when determining enforcement action.

Utasking is not required to investigate every report or take a particular enforcement action in every situation.

23. Relationship to Other Utasking Policies

This Acceptable Use Policy supplements the Utasking Terms of Service, Professional and Membership Terms, Safety Policy, Privacy Policy, and other applicable Utasking policies.

If conduct violates more than one Utasking policy, Utasking may take action under any applicable policy.

If there is a conflict between this Policy and the Terms of Service, the Terms of Service control unless expressly stated otherwise.

24. Changes to This Policy

Utasking LLC may update this Acceptable Use Policy as the Platform, services, legal requirements, or marketplace risks change.

When updated, Utasking will revise the effective date and provide additional notice where appropriate or required by applicable law.