LOCAL SERVICES MARKETPLACE
Frequently Asked Questions
Find answers to common questions about using Utasking.
Getting Started
Learn the basics of using Utasking.
What is Utasking?
Utasking is an online marketplace that helps users discover and connect with independent local professionals.
How does Utasking work?
Users search for services, review profiles, and contact professionals directly through the platform.
Is Utasking free to use?
Clients can browse and connect with professionals. Professionals may need a membership to access certain platform features.
How do I create an account?
Click Sign In or Join, create your account, and follow the steps to complete your profile.
For Clients
Questions about finding and contacting professionals.
How do I contact a professional?
You can contact professionals through their profile or by responding to service requests.
Do I pay through Utasking?
No. Utasking does not process payments for services. Users and professionals handle service payments directly.
Are professionals verified?
Utasking may use verification tools and account reviews, but users should always do their own due diligence before hiring.
What if I have an issue with a professional?
You can contact support and report the issue. Utasking may review accounts that violate platform policies.
Information for service providers.
Learn the basics of using Utasking.
How do I become a professional?
Create an account, complete your professional profile, add your services, and choose a membership plan if required.
Can I offer multiple services?
Yes. Professionals can select multiple services and appear in searches for each selected service.
How do memberships work?
Memberships give professionals access to platform features such as profile visibility, service listings, messaging, and service requests.
How do I manage my profile?
You can update your profile, services, portfolio, and account information from your dashboard.
Membership & Billing
Billing, payments, and membership details.
What memberships are available?
Utasking may offer different membership plans for professionals. Plan details are available on the Pricing page.
Can I cancel anytime?
Yes. You can cancel your membership based on the terms listed in your account and membership plan.
Do you offer refunds?
Refund eligibility depends on the membership terms and refund policy shown at the time of purchase.
How do I update billing?
You can update billing details through your account settings or payment portal.
Safety & Trust
Keeping the Utasking community safer.
How does Utasking support safety?
Utasking may use account reviews, reporting tools, and verification features to help support a safer marketplace.
Can I read reviews about professionals?
Yes. Reviews and profile information may help users evaluate professionals before contacting them.
How do I report a user?
You can report a user through the platform or by contacting support@utasking.com.
Is my personal information secure?
Utasking uses reasonable security measures to help protect user information.
Other Questions
General questions and policies.
What areas does Utasking serve?
Utasking is designed for local services and may expand by city, region, or service category over time.
Where can I view the Terms of Service?
You can view the Terms of Service from the footer of the website.
Where can I view the Privacy Policy?
You can view the Privacy Policy from the footer of the website.
How can I contact support?
You can contact support at support@utasking.com.
STILL HAVE QUESTIONS?
Can’t find the answer you’re looking for? Contact our support team.
FOR PROFESSIONALS
Grow your local service business.
Create your profile, showcase your services, and connect with local clients looking to hire.